Frequently Asked Questions

How can I pay?

We accept all major credit card brands as well as Paypal.

Without a commercial control panel, what can I do?

Everything! The only disadvantage is that you do not have a nice web interface to click around in. If you enjoy or are interested in truly administering a Linux server, a control panel can be limiting and annoying. Discover the power of the CLI! What languages do you offer Support in?

Currently, we only offer support in English.

Do you have telephone support?

YES! We recently added phone support to better serve our customers. The number is listed at the top of the page in the menu bar.

How long do I have to wait for my VPS?

All VPS orders are activated instantly. You will receive your login information only minutes after processing an order. Although the competition claim automatic/instant activation, few deliver.

What VPS architecture do you use?

We use a highly customized OpenVZ kernel to enhance and ensure fairness. You can read more about our overall architecture [here].

What is the network speed?

We run our own network! We do not lease servers from a datacenter and resell them. Due to this, we can speak intelligently about our network status and make changes to it when necessary. Our network connects with multiple gigabit and OC-48 peers, including TWTC, Savvis, Cogent, Broadwing, and Level3. Our servers are connected to the network at 100 mbit. You can read more about our Network [here].

Do I pay tax on my order?

No. The price you see is the price you pay.

Do you support the APF Firewall.

Yes. All of the iptables modules which APF requires, are available in your server.

Is adult content allowed?

Yes. Any content legal under U.S. law is permitted.

Is IRC content permitted?

No. This includes all forms of IRC clients and IRC servers.

Can I reload my OS?

Yes! You can reload and change your OS at anytime, automatically, via our web control panel. Unlike Virtuozzo's VZPP, which allows you to restore your existing OS only, our panel allows you to change your OS. Today you can be using Fedora and tomorrow, experimenting with Gentoo.

AlphaBit Review
web site hosting
Website monitoring